Manage and Improve What People Say About You Online
Reputation Management
WRAL Digital Solutions offers a comprehensive reputation management service that helps your business keep track of, improve, and grow your online reputation. We have a great deal of experience in this discipline, especially with the automotive industry, and our tools and support of some of the best in the industry.
Review building tool
Our review builder tool allows you to embed a widget on your site, in emails and more where customers can fill out reviews for your business. This tool can also help protect against negative reviews by allowing customers a place to vent BEFORE they go to 3rd party review sites.
Automated monitoring and dashboard
We can provide a summary of major 3rd party review sites such as Google+ Local, Yelp, Yahoo! Local and CitySearch (automotive also includes Edmunds, Cars.com and Dealer Rater). This enables companies to respond to reviews in a timely manner and be aware of your reputation status in context with competitors.
Daily notifications via email
When reviews are added (or deleted) on the 3rd party websites, our system provides valuable information so companies so you can respond to customers by contacting them directly, or posting a response on the review site. We can also handle the response for you if you and your team don’t have the time.
Monthly Reporting
We can provide the status of your business on each 3rd party site, any changes since the end of the last month, how you compare to your competition, and personalized recommendations for what your dealership needs to do to improve your online reputation.
Quick and easy
Implementation is completed within two weeks
Other Services
To get started today call or fill out our contact form. Additionally you can learn more about the our individual creative services by clicking a link below.
Testimonials
WRAL Digital Solutions was very helpful and responded quickly to all questions while creating our new website and setting up my online display ads, Google Ad Words campaign and Search Engine Optimization. I would recommend them to anyone needing help to build the best possible online image for their business.”
WRAL Digital Solutions has been very professional, always gets back to me promptly, listens to any concerns that may arise and always makes sure we are satisfied with our current campaigns. I highly recommend them team to others who want to grow and increase their business with digital marketing. Thank you for a job well done! ”
I’ve enjoyed the professionalism, quick response, invitation to events, and the ability to provide ideas that get incorporated into both the commercials and the web ads. Mike Davis and Victoria Ward have been extremely kind and helpful, and also have made me feel like my business has been your #1 priority.”
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